Shipping policy
Plant Bulbs or Plant Roots Shipping Policy
Shipping Location
We are currently offering shipping to United States and other US territory but transit time will vary from location to location. We do not offer shipping to other locations. We offer free shipping on all orders above $100.Handling and Processing
We typically take 3-5 business days to handle and process your order.Order Arrival
All orders are processed and shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. The typical delivery time frame is anywhere from 10-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to service@flourishingventure.store for additional assistance in this matter.
Tracking Number
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or custom inspections. Thank you for your patience and understanding!Missing or Lost Order
Each order will be sent with insured shipping and handling to prevent lost packages. If your order happens to get held at customs, lost in transit or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the package are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.Hidden Fees, Customs Fee or Import Taxes
All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charge once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidelines based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Extended Delays
In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us at service@flourishingventure.store as soon as possible and we will do everything we can to help you resolve any situation that we have control over.
Shipping Policy for Other Products
Shipping Location
We are currently offering worldwide shipping on every order. We offer free shipping on all orders above $100. We package and ship your orders to nearly every country across the globe but transit time will vary from location to location.
Handling and Processing
We will process orders within 24 hours of receiving the order. Once your order is in production, we will no longer be able to cancel the order for you. There are some products that will take 1-2 weeks to create, handle and process. Please reach out at service@flourishingventure.store for additional assistance in this matter.
Order Arrival
All orders are processed and shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. The typical delivery time frame after handling and processing is anywhere from 2-3 weeks depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out at service@flourishingventure.store for additional assistance in this matter.
Tracking Number
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or custom inspections. You may use our tracking page to track your order or check your email shipment confirmation. Thank you for your patience and understanding!
Missing or Lost Order
Each order will be sent with insured shipping and handling to prevent lost packages. If your order happens to get held at customs, lost in transit or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the package are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
Hidden Fees, Customs Fee or Import Taxes
All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charge once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidelines based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Extended Delays
In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us at service@flourishingventure.store as soon as possible and we will do everything we can to help you resolve any situation that we have control over.